All goods are dispatched within 24 hours of making payment Mon-Fri with a 4pm cut off time each business day.
All standard free delivery is sent via Business 1st Class post.
During peak periods such as Christmas and Valentines etc, standard postage may take a little longer due to the delivery companies, so orders may not arrive on the stated day. We can guarantee we do our best to sent them out asap, but unfortunately things happen occasionally which are out of our control. Please allow 7 days after your purchase before contacting us if your item hasn't arrived.
Yes you are able to cancel your order, but due to our speedy delivery system and regular posting intervals trying to change or cancel an order after you've placed the order might not be possible. This will also depend on how long after your purchase you get in touch, but please don't worry as we will assist you with an easy return process as long as you haven't opened or used the products.